WordPress care plan
Stop worrying about hackers and malware. Start focusing on growing your business
Your WordPress care plan is the foundation of a secure, high-performing website and a thriving online business. This page explains what a WordPress care plan is, who needs one, and how it benefits your business by ensuring your website remains secure, fast, and reliable. If you own or manage a WordPress site—whether for a small business, ecommerce store, membership site, or professional services—understanding and investing in a care plan is essential for your long-term success.
A WordPress care plan is a proactive, subscription-based service provided by developers or agencies to manage the ongoing technical health, security, and performance of a website. Care plans often include a combination of services such as regular updates, backups, security monitoring, and performance optimization. These services are designed to protect your investment, minimize downtime, and give you peace of mind so you can focus on growing your business.
On this page, you’ll learn:
- What a WordPress care plan is and why it matters for your business
- Who should consider a care plan
- The core services included in typical care plans
- How Bandicoot’s care plans work, including onboarding and ongoing support
- How to compare plan features and pricing
- Real client experiences and frequently asked questions
100% Uptime
60 Minute SLA
SOC 2 Compliant
Zero Risk Plans
Protect Your Investment With Professional WordPress Maintenance While You Focus On Growing Your Business
The Risks of DIY Maintenance
You didn’t build your business to spend nights worrying about security threats, outdated plugins crashing your site, or that dreaded “site down” notification during your busiest sales period.
Yet that’s exactly what happens to website owners who try managing WordPress maintenance alone:
● One missed plugin update leads to a security breach.
● A compatibility issue breaks your checkout.
● A hacked site costs you lost revenue, damaged reputation, and weeks of recovery time.
Ongoing monitoring and maintenance are essential to ensure your website’s availability, with continuous uptime tracking and proactive issue resolution minimizing downtime and maintaining seamless user access. Uptime monitoring helps ensure that the website is accessible and running smoothly, preventing potential revenue loss.
Our Proactive Approach
We understand the frustration. After 15+ years and 700+ successful projects, we’ve seen every WordPress nightmare imaginable—and we’ve built our care plans specifically to prevent them from ever happening to you.
Our approach is simple:
● Proactive website maintenance that catches problems before they become emergencies.
● While you focus on customers, sales, and growth, our WordPress experts handle the technical expertise required to keep your site secure, fast, and up to date.
Next, let’s explore why Bandicoot’s WordPress care plans stand out from the rest.
Why Choose Bandicoot’s WordPress Care Plans?
24/7 Security Monitoring – Ongoing security checks detect and block vulnerabilities before hackers exploit them. No more worrying about malware, data breaches, or sensitive data exposure.
Proactive Updates & Maintenance – We handle all plugin, theme, and core software updates, testing on a staging site first to prevent broken functionality.
Lightning-Fast Support Response – Our dedicated support team responds within hours. We offer phone support and priority access for urgent problems.
Predictable Monthly Pricing – No surprise emergency repair bills. Budget confidently with transparent care plans that cover everything your WordPress website needs.
15+ Years of Proven Experience – Trust the agency that’s maintained 700+ client websites successfully.
With Bandicoot’s WordPress care, you get enterprise-level protection and ongoing support without the enterprise price tag or complexity.
Now, let’s see how our WordPress care plans work from start to finish.
How Our WordPress Care Plans Work
1
Choose Your Right Plan
● Review our different plans and select the care level matching your business needs.
● Whether you run a simple business site, membership site, or a complex ecommerce site, we have maintenance plan options designed for you.
2
Quick & Secure Setup
● Within 24 hours, our team safely accesses your site.
● We begin comprehensive security monitoring, performance monitoring, and uptime monitoring.
● Set up regular backups and configure your free SSL certificate if needed.
3
Enjoy Peace of Mind
● Watch your WordPress site run smoothly while we handle everything behind the scenes.
● Services include database optimization, security checks, and regular maintenance.
●
Receive monthly reports detailing exactly what we’ve done and how your site is performing.
It’s truly “set it and forget it” maintenance. We become your dedicated technical team without the overhead.
Next, let’s look at how we support you during onboarding and beyond.
Support and Onboarding: Seamless Start for Your Website
Getting started with a WordPress care plan should be as stress-free as possible. That’s why a reputable care plan provider offers a well-structured onboarding process, ensuring your WordPress site is in expert hands from day one.
Key onboarding steps:
● Dedicated support guides you through each step.
● Security monitoring, performance optimization, and regular backups are set up correctly from the start.
● Seamless transition means your site experiences minimal downtime and maximum performance.
Benefits of a smooth onboarding process:
● Enhanced security
● Improved website speed
● Confidence that your site is being proactively managed by professionals
With onboarding complete, your site is ready for ongoing security and performance optimization.
Security and Performance Optimization: Keeping Your Site Safe and Fast
A successful website depends on robust security and top-notch performance. With a comprehensive care plan, your WordPress site benefits from:
● Regular security checks
● Proactive malware removal
● Continuous performance monitoring
Your care plan provider ensures that your site, plugins, and themes are always up to date, reducing the risk of security threats and vulnerabilities.
Performance optimization includes:
● Faster website load times
● Higher search engine rankings
● Staging site capabilities to safely test updates and new features before they go live
With these measures in place, your website runs smoothly, stays protected, and delivers a seamless experience to your visitors.
Next, let’s see how we keep you informed with transparent monthly reports.
The Importance of Monthly Reports: Transparent Results You Can Trust
Transparency is key when it comes to website maintenance, and monthly reports provide the insights you need to stay informed.
Each month, you’ll receive a detailed report covering:
● Uptime monitoring
● Security checks
● Performance optimization activities performed on your website
Reports highlight:
● Website analytics
● Backup status
● Results of security scans
By reviewing these monthly reports, you can:
● Track improvements
● Spot potential issues early
● Make data-driven decisions to keep your website operating at its best
Now, let’s explore what makes Bandicoot different from other WordPress care providers.
Maintenance Plan Comparison: Find the Right Fit for Your Business
Choosing the right maintenance plan is essential for getting the most value from your WordPress care. With a variety of care plans available, it’s important to compare features, pricing, and support hours to find the best match for your site.
Consider the unique needs of your website:
● Ecommerce site
● Membership site
● Custom-coded solution
Plan types and features at a glance:
● Basic: Updates, weekly backups, basic security, email support, monthly reports
● Professional: All Basic features plus daily backups, advanced security, malware removal, performance optimization, priority support, quarterly audits
● Enterprise: All Professional features plus real-time backups, unlimited edits, custom code support, dedicated manager, SEO monitoring, emergency response, white-glove support
Comparing different plans ensures you receive the right level of support, from basic maintenance to advanced services, so your website remains secure, up to date, and running smoothly as your business evolves.
What Makes Bandicoot Different From Other WordPress Care Providers?
Full-Service Digital Agency Experience – We understand how your website fits into your overall marketing strategy, impacts search engine rankings, and drives conversions.
White-Label Partnership Options – Perfect for WordPress agencies managing multiple sites who want to offer care plans under their own brand.
Local Support Team – Real WordPress experts you can actually reach—not offshore call centers reading scripts.
Business-Focused Approach – We optimize for conversions and lead generation, not just technical metrics.
Maintenance Plan Comparison: Find the Right Fit for Your Business
Choosing the right maintenance plan is essential for getting the most value from your WordPress care. With a variety of care plans available, it’s important to compare features, pricing, and support hours to find the best match for your site.
Consider the unique needs of your website:
● Ecommerce site
● Membership site
● Custom-coded solution
Plan types and features at a glance:
● Basic: Updates, weekly backups, basic security, email support, monthly reports
● Professional: All Basic features plus daily backups, advanced security, malware removal, performance optimization, priority support, quarterly audits
● Enterprise: All Professional features plus real-time backups, unlimited edits, custom code support, dedicated manager, SEO monitoring, emergency response, white-glove support
Comparing different plans ensures you receive the right level of support, from basic maintenance to advanced services, so your website remains secure, up to date, and running smoothly as your business evolves.
Care Plan Evaluation: Ensuring Ongoing Value for Your Business
Regularly evaluating your care plan is vital to maintaining a successful website in today’s digital world.
Key evaluation points:
● Site security
● Support responsiveness
● Introduction of new features
Metrics to consider:
● Improved search engine rankings
● Reduced downtime
● Overall peace of mind
If your business needs change, don’t hesitate to upgrade your plan or explore new options to keep your website protected and performing at its best.
Ongoing evaluation guarantees that your care plan remains aligned with your goals, providing the security, performance, and support your business needs to thrive.
Still have questions? Check out our FAQs below.
Ready to protect your website and your business? Here’s how to get started.
WordPress Care Plans
Monthly
Annual 2 MonthsFREE
Secure
Hosting + Maintenance
$97/month
For site owners who want world-class hosting PLUS security updates and site monitoring.
- Monthly Plugin, Core & Theme Updates
- World-Class Optimized WordPress Web Hosting
- 10GB of File Storage
- 1x Daily Cloud Backups
- Critical Security Patches
- Monthly Website Reports
- Active Security Monitoring & Malware Cleanup
- Bandicoot Defender Suite
- Cloudflare CDN
Spark
Hosting + Maintenance + Content updates
$137/month
For site owners who need security, updates and constant updates done on your site.
Everything in Secure, plus:
- Unlimited 30 Minute Content Edits
- Weekly Contact Form Testing
- Emergency Support
- Google Analytics Setup
- Access to Premium WordPress Plugins
- Site Speed Optimization
Supreme
Full Management for your Mission Critical Site
$247/month
Everything in Spark, plus:
- Weekly Plugin, Core & Theme Updates
- 2x Or More Daily Cloud Backups
- E-Commerce Product Additions
Support
Basic Tech Support For Your Website
$497/month
For site owners who need basic/lightweight technical support for their site.
Everything in Supreme, plus:
- 8-10 Hours of Tech Support Time Per Month
- Google Analytics Monitoring
- Google Analytics Consulting
- Technical website support for bugs and code issues
- Cheaper than a webmaster and website employee
Support +
Technical Support Team For Your Website
$997/month
For site owners who need more serious/ongoing technical support for their site.
Everything in Support, plus:
- 15-20 Hours of Tech Support Time Per Month
- Cheaper than a webmaster and website employee
Secure
Hosting + Maintenance
$970/year
For site owners who want world-class hosting PLUS security updates and site monitoring.
- $97 Onboarding Fee
- Monthly Plugin, Core & Theme Updates
- World-Class Optimized WordPress Web Hosting
- 10GB of File Storage
- 1x Daily Cloud Backups
- Critical Security Patches
- Monthly Website Reports
- Active Security Monitoring & Malware Cleanup
- Bandicoot Defender Suite
- Cloudflare CDN
Spark
Hosting + Maintenance + Content updates
$1370/year
For site owners who need security, updates and constant updates done on your site.
Everything in Secure, plus:
- $97 Onboarding Fee
- Unlimited 30 Minute Content Edits
- Weekly Contact Form Testing
- Emergency Support
- Google Analytics Setup
- Access to Premium WordPress Plugins
- Site Speed Optimization
Supreme
Full Management for your Mission Critical Site
$2470/year
Everything in Spark, plus:
- $97 Onboarding Fee
- Weekly Plugin, Core & Theme Updates
- 2x Or More Daily Cloud Backups
- E-Commerce Product Additions
Support
Basic Tech Support For Your Website
$4970/year
For site owners who need basic/lightweight technical support for their site.
Everything in Supreme, plus:
- $97 Onboarding Fee
- 8-10 Hours of Tech Support Time Per Month
- Google Analytics Monitoring
- Google Analytics Consulting
- Technical website support for bugs and code issues
- Cheaper than a webmaster and website employee
Support +
Technical Support Team For Your Website
$9970/year
For site owners who need more serious/ongoing technical support for their site.
Everything in Support, plus:
- $97 Onboarding Fee
- 15-20 Hours of Tech Support Time Per Month
- Cheaper than a webmaster and website employee
FAQ: What types of tasks can I submit?
Included example content edit tasks you that you CAN submit on our SPARK plan:
“I wrote this blog post. Please publish it on my site.”
“I would like to add a new staff member bio to my website.”
“Please update the text in the footer to say ‘Hello’ instead of ‘Hi.'”
“I’d like to update the buttons on my site to be green color instead of orange.”
“Please add a new menu link to my website menu.”
“Our email address has changed. Please update the website email notifications to a new email.”
“We have a new logo. Please swap it out on the website!'”
“I’d like to give each Bandicoot team member a Ferrari. Please provide addresses for delivery.”
Example development tasks you that you CANNOT submit on our SPARK plan:
“I was changing my website and a bunch of stuff broke. Help!”
Required Plan: Support
“I’d like help understanding my Google Analytics reports.”
Required Plan: Support
“Please install this WordPress plugin and set it up for me.”
Required Plan: Support
“Please add this new product to my e-commerce website.”
Required Plan: Supreme
“I want to add a new section or landing page to my website.”
Required Plan: Support
“I would like to integrate email marketing software with my website.”
Required Plan: Support
“Please add SCHEMA markup to our website for SEO.” (most SEO tasks require higher plan)
Required Plan: Support
“My SEO company says I need my URL structure updated.”
Required Plan: Support
Let’s de-stress managing your WordPress website.
WordPress Security
Our powerful WordPress security suite helps block hackers, spammers and nefarious bandits of all kinds from accessing your WordPress website. We know WordPress inside and out!
US-Based Human-Powered Team
We think humans are still way cooler than ChatGPT. So, humans should be keeping an eye on your website. Care means care, and we love our clients!
WordPress Plugin & Theme Updates
Let's face it - it's a hassle to keep your WordPress plugins updated. You are probably not a WordPress plugin expert. But we are! Let us wrangle those plugins.
Unlimited Content Updates
Our most popular plans include unlimited 30 minute content update tasks like updating blog posts, pictures, and other tedious tasks that you hate to do.
Uptime & Security Monitoring
If something happens with your website - our team knows instantly! Our team constantly monitors your site using humans + technology to ensure that it stays live, and healthy!
Google Analytics
Our most popular plans include full Google Analytics setup and integration. We'll help you set up and understand how visitors are interacting with your site, providing valuable intelligence for your team.
Website Backups
Regular, automated website backups are one of the most overlooked tools in a site owner's toolbox. Our tools regularly backs up your site to create a safety net for your mission-critical WordPress website.
Speed Optimization
Our most popular plans include site speed optimization to let Google know that your site is speedy-Gonzales fast and ready to serve users an amazing experience. "Arriba! Arriba! Andale! Andale!"
Let’s de-stress managing your WordPress website.

WordPress Security
Our powerful WordPress security suite helps block hackers, spammers and nefarious bandits of all kinds from accessing your WordPress website. We know WordPress inside and out!

US-Based Human-Powered Team
We think humans are still way cooler than ChatGPT. So, humans should be keeping an eye on your website. Care means care, and we love our clients!

WordPress Plugin & Theme Updates
Let's face it - it's a hassle to keep your WordPress plugins updated. You are probably not a WordPress plugin expert. But we are! Let us wrangle those plugins.

Unlimited Content Updates
Our most popular plans include unlimited 30 minute content update tasks like updating blog posts, pictures, and other tedious tasks that you hate to do.

Uptime & Security Monitoring
If something happens with your website - our team knows instantly! Our team constantly monitors your site using humans + technology to ensure that it stays live, and healthy!

Google Analytics
Our most popular plans include full Google Analytics setup and integration. We'll help you set up and understand how visitors are interacting with your site, providing valuable intelligence for your team.

Website Backups
Regular, automated website backups are one of the most overlooked tools in a site owner's toolbox. Our tools regularly backs up your site to create a safety net for your mission-critical WordPress website.

Speed Optimization
Our most popular plans include site speed optimization to let Google know that your site is speedy-Gonzales fast and ready to serve users an amazing experience. "Arriba! Arriba! Andale! Andale!"
Don’t take our word for it, cuz
You can't make this stuff up.
WordPress Security Service Plans
WordPress Care Plans
Monthly
Annual 2 MonthsFREE
Secure
Hosting + Maintenance
$97/month
For site owners who want world-class hosting PLUS security updates and site monitoring.
- Monthly Plugin, Core & Theme Updates
- World-Class Optimized WordPress Web Hosting
- 10GB of File Storage
- 1x Daily Cloud Backups
- Critical Security Patches
- Monthly Website Reports
- Active Security Monitoring & Malware Cleanup
- Bandicoot Defender Suite
- Cloudflare CDN
Spark
Hosting + Maintenance + Content updates
$137/month
For site owners who need security, updates and constant updates done on your site.
Everything in Secure, plus:
- Unlimited 30 Minute Content Edits
- Weekly Contact Form Testing
- Emergency Support
- Google Analytics Setup
- Access to Premium WordPress Plugins
- Site Speed Optimization
Supreme
Full Management for your Mission Critical Site
$247/month
Everything in Spark, plus:
- Weekly Plugin, Core & Theme Updates
- 2x Or More Daily Cloud Backups
- E-Commerce Product Additions
Support
Basic Tech Support For Your Website
$497/month
For site owners who need basic/lightweight technical support for their site.
Everything in Supreme, plus:
- 8-10 Hours of Tech Support Time Per Month
- Google Analytics Monitoring
- Google Analytics Consulting
- Technical website support for bugs and code issues
- Cheaper than a webmaster and website employee
Support +
Technical Support Team For Your Website
$997/month
For site owners who need more serious/ongoing technical support for their site.
Everything in Support, plus:
- 15-20 Hours of Tech Support Time Per Month
- Cheaper than a webmaster and website employee
Secure
Hosting + Maintenance
$970/year
For site owners who want world-class hosting PLUS security updates and site monitoring.
- $97 Onboarding Fee
- Monthly Plugin, Core & Theme Updates
- World-Class Optimized WordPress Web Hosting
- 10GB of File Storage
- 1x Daily Cloud Backups
- Critical Security Patches
- Monthly Website Reports
- Active Security Monitoring & Malware Cleanup
- Bandicoot Defender Suite
- Cloudflare CDN
Spark
Hosting + Maintenance + Content updates
$1370/year
For site owners who need security, updates and constant updates done on your site.
Everything in Secure, plus:
- $97 Onboarding Fee
- Unlimited 30 Minute Content Edits
- Weekly Contact Form Testing
- Emergency Support
- Google Analytics Setup
- Access to Premium WordPress Plugins
- Site Speed Optimization
Supreme
Full Management for your Mission Critical Site
$2470/year
Everything in Spark, plus:
- $97 Onboarding Fee
- Weekly Plugin, Core & Theme Updates
- 2x Or More Daily Cloud Backups
- E-Commerce Product Additions
Support
Basic Tech Support For Your Website
$4970/year
For site owners who need basic/lightweight technical support for their site.
Everything in Supreme, plus:
- $97 Onboarding Fee
- 8-10 Hours of Tech Support Time Per Month
- Google Analytics Monitoring
- Google Analytics Consulting
- Technical website support for bugs and code issues
- Cheaper than a webmaster and website employee
Support +
Technical Support Team For Your Website
$9970/year
For site owners who need more serious/ongoing technical support for their site.
Everything in Support, plus:
- $97 Onboarding Fee
- 15-20 Hours of Tech Support Time Per Month
- Cheaper than a webmaster and website employee
Monthly
Annual 2 MonthsFree
More Info |
Secure Hosting + Maintenance $97/month Select |
Spark Hosting + Maintenance + Content updates $137/month Select |
Most Popular Supreme Full Management for your Mission Critical Site $247/month Select |
Support Basic Website Tech Support Monthly $497/month Select |
Support+ Technical Support Team For Your Website $997/month Select |
|
|---|---|---|---|---|---|---|
| # of Sites Hello Word |
1 Website | 1 Website | 1 Website | 1 Website | 1 Website | |
| World-Class Optimized WordPress Web Hosting Hello WordHello WordHello Word |
✓ | ✓ | ✓ | ✓ | ✓ | |
| Cloud Backups | 1x Daily | 1x Daily | 2x Daily | 2x Daily | 2x Daily | |
| Plugin & Theme Updates | Monthly | Monthly | Monthly | Weekly | Weekly | |
| Google Analytics Integration | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Google Analytics Consulting | ✗ | ✗ | ✗ | ✓ | ✓ | |
| Design/Dev Time | ✗ | ✗ | ✗ | 8-10 Hours | 15-20 Hours | |
| Unlimited Website Content Edits | ✗ | ✓ | ✓ | ✓ | ✓ | |
| Site Updates & Security Reports | Weekly | Weekly | Weekly | Weekly | Weekly | |
| File Storage | 10GB | 10GB | 20GB | 20GB | 20GB | |
| Bandicoot Defender Security Suite | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Malware Scanning & Removal | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Speed Optimization | ✗ | ✓ | ✓ | ✓ | ✓ | |
| Uptime Monitoring | 24/7 | 24/7 | 24/7 | 24/7 | 24/7 | |
| Premium Plugin Access | Gravity Forms, Elementor Pro, CrocoBlock, WP Smush Pro, WP Rocket, RankMath | ✗ | ✗ | ✓ | ✓ | ✓ |
| Marketing Features | Popups, Form Builder | ✗ | ✗ | ✓ | ✓ | ✓ |
| E-Commerce Support | ✗ | ✗ | ✓ | ✓ | ✓ | |
| Mobile Responsive Audit | ✗ | ✗ | ✓ | ✓ | ✓ | |
| Custom Sites & Functionality | ✗ | ✗ | ✗ | ✓ | ✓ | |
| WordPress Multisite | ✗ | ✗ | ✗ | ✓ |
More Info |
Secure Hosting + Maintenance $990/year Select |
Spark Hosting + Maintenance + Content updates $1390/year Select |
Most Popular Supreme Full Management for your Mission Critical Site $2490/year Select |
Enterprise Full Management for your Mission Critical Site Let’s Chat Select |
Enterprise Full Management for your Mission Critical Site Let’s Chat Select |
|
|---|---|---|---|---|---|---|
| # of Sites Hello Word |
1 Website | 1 Website | 1 Website | 1 Website | 1 Website | |
| World-Class Optimized WordPress Web Hosting Hello WordHello WordHello Word |
✓ | ✓ | ✓ | ✓ | ✓ | |
| Cloud Backups | 1x Daily | 1x Daily | 2x Daily | ✓ | ✓ | |
| Plugin & Theme Updates | Monthly | Monthly | Weekly | Weekly | Weekly | |
| Google Analytics Integration | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Unlimted Website Content Edits | ✗ | ✓ | ✓ | ✓ | ✓ | |
| Site Updates & Security Reports | Weekly | Weekly | Weekly | Weekly | Weekly | |
| File Storage | 10GB | 10GB | 20GB | ? | ? | |
| Bandicoot Defender Security Suite | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Malware Scanning & Removal | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Speed Optimzation | ✗ | ✓ | ✓ | ✓ | ✓ | |
| Uptime Monitoring | 24/7 | 24/7 | 24/7 | 24/7 | 24/7 | |
| Premium Plugin Access | Gravity Forms, Elementor Pro, CrocoBlock, WP Smush Pro, WP Rocket, RankMath, iThemes Security | ✗ | ✓ | ✓ | ✓ | ✓ |
| Marketing Features | Popups, Form Builder | ✗ | ✗ | ✓ | ✓ | ✓ |
| SEO Features | SmartCrawl & Rank Tracking | ✗ | ✗ | ✓ | ✓ | ✓ |
| E-Commerce Support | ✗ | ✗ | ✓ | ✓ | ✓ | |
| Mobile Responsive Audit | ✗ | ✗ | ✓ | ✓ | ✓ | |
| Custom Sites & Functionality | ✗ | ✗ | ✗ | ✓ | ✓ | |
| WordPress Multisite | ✗ | ✗ | ✗ | ✓ | ✓ |
What types of tasks can I submit?
“I wrote this blog post. Please publish it on my site.”
“I would like to add a new staff member bio to my website.”
“Please update the text in the footer to say ‘Hello’ instead of ‘Hi.'”
“I’d like to update the buttons on my site to be green color instead of orange.”
“Please add a new menu link to my website menu.”
“Our email address has changed. Please update the website email notifications to a new email.”
“We have a new logo. Please swap it out on the website!'”
“I’d like to give each Bandicoot team member a Ferrari. Please provide addresses for delivery.”
Example development tasks you that you CANNOT submit on our SPARK plan:
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
"I was changing my website and a bunch of stuff broke. Help!"
Required Plan: Support
"I'd like help understanding my Google Analytics reports."
Required Plan: Support
“Please install this WordPress plugin and set it up for me.”
Required Plan: Support
“Please add this new product to my e-commerce website.”
Required Plan: Supreme
“I want to add a new section or landing page to my website.”
Required Plan: Support
“I would like to integrate email marketing software with my website.”
Required Plan: Support
“Please add SCHEMA markup to our website for SEO.” (most SEO tasks require higher plan)
Required Plan: Support
“My SEO company says I need my URL structure updated.”
Required Plan: Support
Frequently Asked Questions
What happens if my site gets hacked?
Our security monitoring catches most security threats before they cause damage. If malicious code does slip through, our malware removal service restores your site from clean backups—typically within hours. We then harden your site against future security issues so the same vulnerability can’t be exploited again.
How quickly do you respond to emergencies?
Response times depend on your plan tier. Essential clients receive same-business-day responses. Professional clients get priority with 4-hour response. Enterprise clients have 2-hour emergency response and can reach us 24/7. All plans include uptime monitoring that alerts us to problems before you even notice.
Can I cancel anytime?
Absolutely. Cancel anytime with no penalties or long-term contracts. We believe our service should earn your business every month. That said, most clients stay for years because the ongoing care delivers consistent value.
Do you work with other hosting providers?
Yes. Our WordPress maintenance works with virtually any hosting provider. If your current host is causing problems, we can also recommend better options or handle migration for you as part of our ongoing support.
What’s included vs. what costs extra?
Each plan clearly defines what’s covered. Generally, all maintenance, updates, security, and backups are included. Major redesigns, new feature development, or hourly rate projects beyond included support hours are quoted separately. No surprises—we discuss scope before any additional work begins.
More About Bandicoot's WordPress Care Plans
Your WordPress care plan is the foundation of a secure, high-performing website and a thriving online business. This page explains what a WordPress care plan is, who needs one, and how it benefits your business by ensuring your website remains secure, fast, and reliable. If you own or manage a WordPress site—whether for a small business, ecommerce store, membership site, or professional services—understanding and investing in a care plan is essential for your long-term success.
A WordPress care plan is a proactive, subscription-based service provided by developers or agencies to manage the ongoing technical health, security, and performance of a website. Care plans often include a combination of services such as regular updates, backups, security monitoring, and performance optimization. These services are designed to protect your investment, minimize downtime, and give you peace of mind so you can focus on growing your business.
On this page, you’ll learn:
What a WordPress care plan is and why it matters for your business
Who should consider a care plan
The core services included in typical care plans
How Bandicoot’s care plans work, including onboarding and ongoing support
How to compare plan features and pricing
Real client experiences and frequently asked questions
Protect Your Investment With Professional WordPress Maintenance While You Focus On Growing Your Business
The Risks of DIY Maintenance
You didn’t build your business to spend nights worrying about security threats, outdated plugins crashing your site, or that dreaded “site down” notification during your busiest sales period.
Yet that’s exactly what happens to website owners who try managing WordPress maintenance alone:
One missed plugin update leads to a security breach.
A compatibility issue breaks your checkout.
A hacked site costs you lost revenue, damaged reputation, and weeks of recovery time.
Ongoing monitoring and maintenance are essential to ensure your website’s availability, with continuous uptime tracking and proactive issue resolution minimizing downtime and maintaining seamless user access. Uptime monitoring helps ensure that the website is accessible and running smoothly, preventing potential revenue loss.
Our Proactive Approach
We understand the frustration. After 15+ years and 700+ successful projects, we’ve seen every WordPress nightmare imaginable—and we’ve built our care plans specifically to prevent them from ever happening to you.
Our approach is simple:
Proactive website maintenance that catches problems before they become emergencies.
While you focus on customers, sales, and growth, our WordPress experts handle the technical expertise required to keep your site secure, fast, and up to date.
Next, let’s explore why Bandicoot’s WordPress care plans stand out from the rest.
Why Choose Bandicoot’s WordPress Care Plans?
These key benefits set our maintenance packages apart from other care plan providers:
24/7 Security Monitoring – Ongoing security checks detect and block vulnerabilities before hackers exploit them. No more worrying about malware, data breaches, or sensitive data exposure.
Proactive Updates & Maintenance – We handle all plugin, theme, and core software updates, testing on a staging site first to prevent broken functionality.
Lightning-Fast Support Response – Our dedicated support team responds within hours. We offer phone support and priority access for urgent problems.
Predictable Monthly Pricing – No surprise emergency repair bills. Budget confidently with transparent care plans that cover everything your WordPress website needs.
15+ Years of Proven Experience – Trust the agency that’s maintained 700+ client websites successfully.
With Bandicoot’s WordPress care, you get enterprise-level protection and ongoing support without the enterprise price tag or complexity.
Now, let’s see how our WordPress care plans work from start to finish.
How Our WordPress Care Plans Work
Step-by-Step Onboarding
Step 1: Choose Your Right Plan
Review our different plans and select the care level matching your business needs.
Whether you run a simple business site, membership site, or a complex ecommerce site, we have maintenance plan options designed for you.
Step 2: Quick & Secure Setup
Within 24 hours, our team safely accesses your site.
We begin comprehensive security monitoring, performance monitoring, and uptime monitoring.
Set up regular backups and configure your free SSL certificate if needed.
Step 3: Enjoy Peace of Mind
Watch your WordPress site run smoothly while we handle everything behind the scenes.
Services include database optimization, security checks, and regular maintenance.
Receive monthly reports detailing exactly what we’ve done and how your site is performing.
It’s truly “set it and forget it” maintenance. We become your dedicated technical team without the overhead.
Next, let’s look at how we support you during onboarding and beyond.
Support and Onboarding: Seamless Start for Your Website
Getting started with a WordPress care plan should be as stress-free as possible. That’s why a reputable care plan provider offers a well-structured onboarding process, ensuring your WordPress site is in expert hands from day one.
Key onboarding steps:
Dedicated support guides you through each step.
Security monitoring, performance optimization, and regular backups are set up correctly from the start.
Seamless transition means your site experiences minimal downtime and maximum performance.
Benefits of a smooth onboarding process:
Enhanced security
Improved website speed
Confidence that your site is being proactively managed by professionals
With onboarding complete, your site is ready for ongoing security and performance optimization.
Security and Performance Optimization: Keeping Your Site Safe and Fast
A successful website depends on robust security and top-notch performance. With a comprehensive care plan, your WordPress site benefits from:
Regular security checks
Proactive malware removal
Continuous performance monitoring
Your care plan provider ensures that your site, plugins, and themes are always up to date, reducing the risk of security threats and vulnerabilities.
Performance optimization includes:
Faster website load times
Higher search engine rankings
Staging site capabilities to safely test updates and new features before they go live
With these measures in place, your website runs smoothly, stays protected, and delivers a seamless experience to your visitors.
Next, let’s see how we keep you informed with transparent monthly reports.
The Importance of Monthly Reports: Transparent Results You Can Trust
Transparency is key when it comes to website maintenance, and monthly reports provide the insights you need to stay informed.
Each month, you’ll receive a detailed report covering:
Uptime monitoring
Security checks
Performance optimization activities performed on your website
Reports highlight:
Website analytics
Backup status
Results of security scans
By reviewing these monthly reports, you can:
Track improvements
Spot potential issues early
Make data-driven decisions to keep your website operating at its best
Now, let’s explore what makes Bandicoot different from other WordPress care providers.
What Makes Bandicoot Different From Other WordPress Care Providers?
Full-Service Digital Agency Experience – We understand how your website fits into your overall marketing strategy, impacts search engine rankings, and drives conversions.
White-Label Partnership Options – Perfect for WordPress agencies managing multiple sites who want to offer care plans under their own brand.
Local Support Team – Real WordPress experts you can actually reach—not offshore call centers reading scripts.
Business-Focused Approach – We optimize for conversions and lead generation, not just technical metrics.
Next, compare our maintenance plans to find the right fit for your business.
Maintenance Plan Comparison: Find the Right Fit for Your Business
Choosing the right maintenance plan is essential for getting the most value from your WordPress care. With a variety of care plans available, it’s important to compare features, pricing, and support hours to find the best match for your site.
Consider the unique needs of your website:
Ecommerce site
Membership site
Custom-coded solution
Plan types and features at a glance:
Basic: Updates, weekly backups, basic security, email support, monthly reports
Professional: All Basic features plus daily backups, advanced security, malware removal, performance optimization, priority support, quarterly audits
Enterprise: All Professional features plus real-time backups, unlimited edits, custom code support, dedicated manager, SEO monitoring, emergency response, white-glove support
Comparing different plans ensures you receive the right level of support, from basic maintenance to advanced services, so your website remains secure, up to date, and running smoothly as your business evolves.
WordPress Care Plan Options & Pricing
Choose the maintenance plan that fits your needs. All plans include core security monitoring, regular backups, and access to our expert support team.
🛠️ Essential Plan – Ideal for small business sites
Weekly backups with off-site storage space
Core WordPress and plugin updates
Basic security checks and uptime monitoring
Email technical support within 24 hours
Monthly reports on site performance
💼 Professional Plan – Most Popular for Growing Businesses
Daily backups with one-click restore
All software updates tested on staging site first
Advanced security monitoring and malware removal
Performance optimization and database optimization
Priority phone support with faster response
Quarterly site security audits
🏆 Enterprise Plan – Comprehensive Care for High-Traffic Sites
Real-time backups and advanced disaster recovery
Unlimited edits and content updates included
Custom code maintenance and new features support
Dedicated account manager with support hours
SEO rankings monitoring and search engines optimization
Emergency response within 2 hours
White-glove ecommerce site and membership sites support
Need something custom? Contact us to discuss your website’s availability requirements and we’ll build the right plan for you.
To ensure you’re always getting the best value, let’s talk about evaluating your care plan over time.
Care Plan Evaluation: Ensuring Ongoing Value for Your Business
Regularly evaluating your care plan is vital to maintaining a successful website in today’s digital world.
Key evaluation points:
Site security
Support responsiveness
Introduction of new features
Metrics to consider:
Improved search engine rankings
Reduced downtime
Overall peace of mind
If your business needs change, don’t hesitate to upgrade your plan or explore new options to keep your website protected and performing at its best.
Ongoing evaluation guarantees that your care plan remains aligned with your goals, providing the security, performance, and support your business needs to thrive.
Still have questions? Check out our FAQs below.
Ready to protect your website and your business? Here’s how to get started.
Get Started With Professional WordPress Care Today
Every day without proper WordPress maintenance is a day your site remains vulnerable to security vulnerabilities, outdated plugins, and the unexpected crashes that cause lost revenue.
Stop treating your website like an afterthought. Your online presence deserves the same safety net as every other critical business system.
If you’re wondering whether it’s time for a redesign, check out 7 Reasons For A Small Business Website Redesign before you 🔹 [Book Your Free Website Consultation] 🔹
During your consultation, our WordPress experts will review your site’s current security posture, identify vulnerabilities, and recommend the right plan for your needs—with zero obligation.
💡 No risk. No pressure. Just honest advice from people who’ve maintained 700+ sites successfully.
🔒 100% Satisfaction Guarantee | No Long-Term Contracts | Secure Setup Process
Your WordPress website is too important to leave unprotected. Let Bandicoot handle the technical details while you do what you do best—running your business.
Think of our care plans as an insurance policy for your digital world presence. The small monthly investment prevents the massive costs of recovery from a security breach, lost sales during downtime, or damaged reputation from a slow, unreliable site.
[Get Your Free Site Audit Now] and discover exactly what your WordPress site needs to perform at its best.
Get Started With Professional WordPress Care Today
Every day without proper WordPress maintenance is a day your site remains vulnerable to security vulnerabilities, outdated plugins, and the unexpected crashes that cause lost revenue.
Stop treating your website like an afterthought. Your online presence deserves the same safety net as every other critical business system.
If you’re wondering whether it’s time for a redesign, check out 7 Reasons For A Small Business Website Redesign before you
During your consultation, our WordPress experts will review your site’s current security posture, identify vulnerabilities, and recommend the right plan for your needs—with zero obligation.
100% Satisfaction Guarantee
No Long-Term Contracts
Secure Setup Process
Satisfaction Guaranteed
Your WordPress website is too important to leave unprotected. Let Bandicoot handle the technical details while you do what you do best—running your business.
Think of our care plans as an insurance policy for your digital world presence. The small monthly investment prevents the massive costs of recovery from a security breach, lost sales during downtime, or damaged reputation from a slow, unreliable site.
[Get Your Free Site Audit Now] and discover exactly what your WordPress site needs to perform at its best.